Frequently Asked Questions (FAQ)
Can I return the item if it doesn’t work for me?
Yes, absolutely! If your item is damaged, faulty, or you’re simply not happy with your order, you can return it within 30 days of receiving the product.
Just reach out to us, and we’ll arrange the return for you.
You can contact us using our Contact Page or by sending us an email - we’re happy to help.
How do I check the status of my order?
Once you place your order, you’ll receive an email confirmation with your order details.
As soon as your order is shipped, we’ll send you a tracking number, which you can use to check your delivery progress on our Track Order page at any time.
How can I get in contact with you?
You can contact us by email at info@crownandcomfort.co.uk
Alternatively, you can use the live chat feature located in the bottom right corner of our website - our friendly team will be happy to assist with any questions or concerns.
Do you offer a refund if I don’t like the product?
Yes, we do. If you’re not completely satisfied with your purchase or simply change your mind, we’ll issue a full refund once the item is returned to us.
Just contact us and we’ll guide you through the process - it’s simple and hassle-free.
Our Contact Details
Crown & Comfort
Stirling Way
Borehamwood
Hertfordshire
WD6 2BT
United Kingdom
Email: info@crownandcomfort.co.uk
Opening Hours: Monday to Friday – 9:00 AM to 5:00 PM GMT